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Have a question about classes, memberships, or getting started? Send us a message and our team will guide you every step of the way. Your wellness journey is personal — and we’re here to make it seamless.

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Frequently asked questions

What types of classes do you offer?

We offer a variety of classes including mat Pilates, reformer Pilates, and high-intensity interval training. Each class is designed to support strength, mobility, and overall wellness. Browse our classes in more detail here.

How long are classes?

All classes are 50 minutes, which includes time for warm-up, the full workout, and a short cool-down.

Is Pilates safe if I’m pregnant or postpartum?

Yes, with clearance from your healthcare provider. Please inform your instructor before class so they can offer appropriate modifications. 

Can I work out with an injury? 

Yes, with your provider’s approval. Let your instructor know ahead of time so they can adjust exercises to support your needs.

Do you have a lost and found? 

Yes. Any found items are stored in a designated area. Please note that we are not responsible for lost or stolen belongings. 

How early should I arrive for class? 

If it is your first visit, please arrive 10 to 15 minutes early to tour the space, review the class process, and get comfortable with the equipment. 

Are there changerooms and washrooms? 

Yes. Both are available for all clients. 

Do packages and memberships expire? 

Unless otherwise stated in the name of the package, all purchases expire one year from the date of the first booked class. 

What is the cancellation policy? 

We require at least 12 hours notice to cancel or reschedule a class. Late cancellations may result in the loss of a credit according to your membership or package terms. 

Is parking available? 

Yes. Free parking is conveniently located directly outside the studio. 

What is your late policy?

We allow a 5-minute grace window after the class starts. After that, late entries can’t be accommodated due to safety and class flow.

How can I contact the studio if I have more questions?

You can reach us through our contact form or by emailing our team directly — we’re always happy to help. Contact us here.