F&Q

Welcome to Serenev Studio

We offer a variety of classes to cater to different fitness levels and preferences, including reformer Pilates, barre, yoga, and HIITlates (High-Intensity Interval Training combined with Pilates). Learn more about our classes here.

You can easily book classes and personal training sessions through our website by clicking here . We also offer a convenient mobile app for booking and managing your schedule. Download app here.

Wear comfortable, form-fitting activewear that allows for a full range of motion and effortless movement. Additionally, we kindly request all clients to wear adhesive or grip socks to enhance stability. In case you don’t have a pair, we offer an assortment of options at our reception desk. Apart from that, all you need to bring is yourself, some water, and a smile 🙂

No prior experience is necessary. Our classes are designed to accommodate all fitness levels, from beginners to advanced practitioners. Our experienced instructors will provide modifications and challenges based on individual needs.

We provide fully equipped washrooms and changing rooms for your convenience. Showers are not available at this time. 

Yes, we have a dedicated parking lot for our clients. Additionally, there is parking available along the street for your convenience.

We provide mats and all necessary equipment for all of our classes. However, feel free to bring your own mat if you prefer.

Yes, all of our instructors are certified and highly trained in their respective disciplines. We are committed to providing you with expert guidance to enhance your fitness journey.

Absolutely! Our massages are conducted by skilled and registered massage therapists who are trained to provide the highest quality of care. We do accept insurance for massage services. Please check with your insurance provider to determine coverage and reimbursement options.

Certainly! Each and every one of our instructors possesses extensive training and expertise in accommodating various injuries and special populations. Kindly inform the instructor beforehand, either prior to your session or class, and they will offer tailored modifications to ensure an optimal experience for you. While we strongly advise commencing with personalized one-on-one sessions, as they enable us to thoroughly assess your injury and offer recommendations tailored to your specific requirements, be it a particular class or private session.

Memberships and Packages expire after one year. Combo packages expire after 30 days. 

We have a 12-hour cancellation policy. Please cancel your reservation at least 12 hours before the scheduled class or session to avoid any charges.

If you have any additional questions or concerns, please feel free to reach out to our friendly staff. We're here to support you on your fitness journey!